Get Help
Explore CoreSite’s Get Help documentation for customer support, FAQs, Knowledge Base access, contact options, and other helpful tools to resolve issues and get answers fast.
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My CoreSite Service Delivery Platform
CoreSite MyCoreSite Service Delivery Platform documentation — guides for using the CoreSite customer service delivery platform to manage hybrid IT services, track deployments, view orders, manage access and interconnections, and monitor support and account details.
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Any2Exchange®
Access CoreSite Any2Exchange® internet peering documentation — find guides on peering services, route servers, regional availability, policies, and account management to optimize network interconnection.
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Blended Internet
Access CoreSite Blended IP docs covering features, specifications, BGP routing, SLA details, redundancy, IPv4/IPv6 support, and how blended ISP and exchange connectivity delivers robust internet services
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Open Cloud Exchange
Explore CoreSite’s Open Cloud Exchange (OCX) documentation hub—overview, capabilities, how-to guides, cloud connectivity, ordering steps, and networking use cases.
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About the Open Cloud Exchange
Explore CoreSite’s Open Cloud Exchange (OCX) docs—features, port specs, reference architecture, supported cloud providers, definitions, pricing, and demos.
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How to Order Services
CoreSite “How to Order Services” docs: step-by-step instructions for ordering OCX ports, virtual routers, Ethernet Virtual Circuits (EVCs), intermarket EVCs, and port configurations.
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Cloud Connectivity
Access CoreSite Cloud Connectivity docs covering how to set up secure, direct cloud on-ramps on the OCX platform, including AWS, Microsoft Azure, Google Cloud, and Oracle connection workflows.
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Connecting Your Environments
Learn how to connect your network and cloud environments using CoreSite’s Open Cloud Exchange (OCX). Guides for creating EVCs, peer connections, VR-to-OCX links, and cloud-to-cloud connectivity.
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Managing Your Services
CoreSite Managing Your Services documentation — guides for using the OCX Dashboard to view, monitor, edit, disconnect and manage Open Cloud Exchange services, including routing and service details.
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Manage Open Cloud Exchange Services
CoreSite Manage Open Cloud Exchange Services documentation — step-by-step guidance for viewing, editing, disconnecting and monitoring OCX services using the OCX Dashboard, including routing, monitoring and service management.
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Platform Security & Compliance
CoreSite Platform Security and Compliance documentation: explore data center security practices, Open Cloud Exchange (OCX) platform protections, and compliance certifications and standards.
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Get Help
Explore CoreSite’s Get Help documentation for customer support, FAQs, Knowledge Base access, contact options, and other helpful tools to resolve issues and get answers fast.
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Frequent Asked Questions (FAQ)
Q: IS THERE REDUNDANCY BUILT INTO THE OPEN CLOUD EXCHANGE® NETWORK? A: Yes. The Open Cloud Exchange is a dual-edge and dual-core configuration for all sites, which ensures full redundancy in the netw…
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Other Helpful Information
Contact Us. CoreSite understands the importance of being available for our customers and recognizes the need to have our contact information easily accessible. Under the Contact Us tab, customers wil…